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Why does my customer display show Nomni colours instead of my brand colours?

How your Nomni plan sets the look of the customer display on Nomni POS for Android

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Written by Lucien Hopkinson

Quick answer: From Nomni POS for Android 2.3.33, the customer display's look depends on your Nomni plan. Essential plans use Nomni's default colours. Pro and Enterprise plans can use your brand colours. If no branding is set up for your venue, the display uses Nomni's defaults.

This article is for venue owners and managers using a customer-facing display (CFD) with Nomni POS for Android. It covers the loyalty sign-up and payment complete screens.


What does each plan show?

  • Essential: Nomni's default colours and Nomni branding.

  • Pro: your brand colours, with Nomni branding.

  • Enterprise: your brand colours, logo and top bar, without Nomni branding.

  • Enterprise with Nomni branding: your brand colours and top bar, with Nomni branding.


How do I check the display is up to date?

  1. On the POS, check APP VERSION on Welcome Back shows 2.3.33 or later.

  2. Restart the customer display and let the POS finish syncing.

  3. Start a sale and look at the loyalty sign-up screen on the display.

What you should see: the colours and branding for your plan.


What if the colours are wrong for my plan?

Message us with your venue name and your plan, and a photo of the display if you can. We'll check the branding set up for your venue.


Need help?

Email [email protected], call 1300 445 483 or message us from the chat in Nomni Console. Tell us your venue name, the device and the version number.

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